Tuesday, July 13, 2010

Unicom frankly difficult to govern without legal constraint SP is critical violations


SP is still difficult governance, such as four operators to manage the volumes of 18 000 SP, SP of their number, led by the management and the management imbalance.

"Although this year we intensify rectification SMS service provider (SP), has 64 violations of the SP was relieved that we contract, but now the SP treatment remains difficult." Yesterday, deputy general manager of China Unicom's value-added Business Department Song Limei told reporters.

Song in the customer service forum held yesterday revealed that SP is still difficult governance, such as four operators to manage the volumes of 18 000 SP, SP of their number, led by the management and the management imbalance. SP and still can not make an orderly competition. In addition, social credit system is still not perfect, SP some of the violations have not yet legally binding, China Unicom to court several times last year, sued the SP, the court did not accept placed on file.

Song Limei remind consumers: First, Do not reply to any SP's message, be sure to carefully read the relevant content. Second, the message content to consumers, "dial-a-number" to listen to the voice service, consumers do not call back. Unicom has now been canceled because of the kind of business. Thirdly, to confirm the message again, consumers do not respond without thinking, because some of the SP to send the contents of the second confirmation, in fact, not a consumer ordered content, if the consumer ordered without hesitation, they had cost. Fourth, always call the customer service hotline 10010 Unicom SMS value-added business consulting requirements.






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